Refund & Return Policy
At Mummy Ne Banaya, we take pride in delivering fresh, homemade traditional Indian snacks prepared with care and quality ingredients.
Returns & Exchanges
Due to the perishable nature of food products, we do not accept returns or exchanges once the order has been delivered.
This policy applies to all products including:
- Thekua
- Banana Chips
- Murukku
- Bhakarwadi
- Namak Pare
- Til ke Laddu
- Other homemade snack items
Damaged, Defective, or Incorrect Products
If you receive:
- a damaged product,
- a defective item,
- or a wrong order,
please contact us within 24 hours of delivery.
To process your request, customers must provide:
- Order ID
- Photos or videos of the product
- Clear description of the issue
After verification, we may offer:
- Replacement product
or - Partial/full refund (if applicable)
Cancellation Policy
Orders can only be cancelled before dispatch.
Once the order has been shipped, cancellations are not allowed.
Refund Processing
Approved refunds, if applicable, will be processed within 3–7 business days through the original payment method.
Contact Us
For refund or replacement support, contact:
Email: info@mummynebanaya.com
Phone: +91 9821979429