Terms and Conditions

1. Introduction

Mummy Ne Banaya is an online food business offering homemade traditional Indian snacks including Thekua, Banana Chips, Murukku, Bhakarwadi, Namak Pare, Til ke Laddu, and similar products. By accessing our website and placing an order, you agree to be bound by these Terms and Conditions.

2. Use of Website

2.1 Eligibility

By using this website, you confirm that you are at least 18 years old or using the website under the supervision of a parent or guardian.

2.2 Accuracy of Information

You agree to provide accurate and complete information while placing an order. Incorrect details may lead to delays or failed delivery.

3. Products and Services

3.1 Product Nature

All our products are homemade and food items. Due to the traditional and handmade preparation process, slight variations in taste, size, color, or texture may occur.

3.2 Product Availability

All products are subject to availability. We reserve the right to modify or discontinue any product without prior notice.

4. Pricing and Payments

4.1 Pricing

All prices are listed in INR and are subject to change without prior notice.

4.2 Payment Methods

Payments must be made through the available payment options on our website. We use secure third-party payment gateways and do not store payment details.

5. Order Processing

5.1 Order Confirmation

After placing an order, you will receive a confirmation via email or SMS.

5.2 Order Cancellation

Orders can only be cancelled before dispatch. Once the order is shipped, cancellation is not allowed.

6. Shipping and Delivery

6.1 Delivery Time

Delivery timelines vary depending on location and availability. Estimated delivery time will be provided during checkout.

6.2 Delivery Delays

We are not responsible for delays caused by courier services, natural events, or unforeseen circumstances.

7. Returns and Refunds

7.1 No Return Policy

Due to the perishable nature of our food products, we do not accept returns or exchanges.

7.2 Damaged or Incorrect Orders

If you receive a damaged or incorrect product, you must contact us within 24 hours of delivery with valid proof (photos/videos). After verification, we may offer a replacement or refund.

8. Intellectual Property

All content on this website, including text, images, logos, and branding, is the property of Mummy Ne Banaya and may not be copied, reproduced, or used without permission.

9. Limitation of Liability

Mummy Ne Banaya shall not be held liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

10. Privacy

Your use of this website is also governed by our Privacy Policy.

11. Changes to Terms

We reserve the right to update or modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on the website.

12. Contact Information

For any questions regarding these Terms and Conditions, you may contact us at:
Email: info@mummynebanaya.com
Phone: +91 9821979429